Privacy Policy

Who we are

Hookami is operated by SEIA PRODUCTION S.R.L. This policy explains what personal data we process, why we process it, and how we handle it for the current landing, application flows, and product experience.

Our core business is built around public platform intelligence and creator tooling. We do not rely on private channel data unless you explicitly authorize a connection that requires it.

What data we collect

• Account and contact data such as name and email when you create an account, request access, or contact us.
• Application data you submit through Founding Access or Creator Partner Access, including channel, brand, profile, use-case, and fit information.
• Technical data such as browser, device, approximate location, IP-based security logs, and site performance diagnostics.
• Temporary user-uploaded content when you ask Hookami to analyze your media or inputs.
• Public platform metadata and performance signals gathered from public sources or official APIs.

Why we process your data

• To provide access to the Hookami platform and related creator tools.
• To review Founding Circle and Creator Partner applications manually.
• To process subscriptions, token balances, rewards, and support requests.
• To secure the service, prevent abuse, and improve performance.
• To comply with tax, accounting, and legal obligations.

Where consent is required, such as for optional cookies or authorized third-party account connections, you can withdraw that consent at any time.

Legal Bases for Processing

Depending on how you use Hookami, we process personal data on one or more of the following legal bases:

• Performance of a contract, where processing is necessary to provide your account, subscription, workspace, or requested features.
• Consent, where you choose to provide optional information, accept optional cookies, or authorize certain integrations.
• Legitimate interests, including service security, fraud prevention, abuse detection, product improvement, and support operations.
• Legal obligations, including accounting, tax, compliance, and responding to lawful requests.

If we rely on consent, you may withdraw that consent at any time without affecting prior lawful processing.

Data We Process in Hookami AI

Depending on your use of the service, we may process:

• Account data, such as name, email address, profile photo, and account settings.
• Creator profile data, such as niche, goals, context, preferences, and the name you want Sensei to use.
• Conversation data, such as prompts, messages, generated outputs, saved briefs, and related workspace content.
• Uploaded content and attachments that you choose to submit for analysis.
• Support and communication data when you contact us.
• Technical and security data, such as IP address, device information, browser details, authentication events, and service logs.

Third parties, processors, and AI providers

We do not sell personal data. We use carefully selected service providers for hosting, payments, analytics, communications, and AI processing where necessary to operate Hookami.

This can include enterprise-grade third-party artificial intelligence models, including OpenAI and Google Vertex AI where enabled, to process text and generate insights inside the service.

When data is transferred outside the EU or EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or other valid legal transfer mechanisms.

User uploads and AI analysis

If you upload content for analysis, we process it only to deliver the requested result. Video or media files are intended to be temporary and should not remain in active systems longer than needed to complete the analysis.

While we optimize AI-powered features for usefulness and accuracy, generated outputs may occasionally contain errors, omissions, or misleading conclusions. You should review important outputs before relying on them.

Public Video Analysis

Where you use ViralBlueprint or similar features, Hookami may process publicly available video links, titles, captions, transcripts, metadata, thumbnails, engagement signals, and user-provided notes in order to generate structural analysis, summaries, private presets, and creative guidance.

We process this data to provide the requested feature, improve workflow relevance, and maintain service integrity.

We do not use user-submitted source materials or generated private presets for generalized model training unless explicitly disclosed otherwise.

Data retention

Account data is retained while your account remains active and for a reasonable period afterward when needed for security, fraud prevention, or legal compliance.

Where deletion is requested and legally possible, we remove or anonymize personal data from active systems and then age out related backups in the normal cycle.

Automated Decision-Making

Hookami may use automated systems to organize, rank, summarize, or generate outputs. However, we do not use solely automated decision-making that produces legal effects or similarly significant effects on users unless explicitly disclosed otherwise.

Your rights

• Access the personal data we hold about you.
• Correct inaccurate or outdated information.
• Request deletion where we are not required to keep the data.
• Request portability of certain data you provided to us.
• Object to processing based on legitimate interests in appropriate cases.
• Withdraw consent where consent is the basis for processing.

You may also file a complaint with the Romanian data protection authority if you believe your rights are not being respected.

Contact and company information